NEED HELP?

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For People

For Business

For People

For Business

Getting help with the Payap app

Need some help? No sweat. In your Payap app, click your avatar in the top left corner of the "Dash” and select “Get help” to talk to us directly. We’ll get you sorted.

How to pay with Payap 

Where to pay with Payap

Available on iPhone and android

Whether you're team iPhone or team Android, you can download Payap for free. You just need a compatible phone and operating system (which you can check in the App Store or Google Play Store).

No fees here

How QR code payments work

QR codes and EFTPOS terminals

Keeping transactions and data secure

Internet connection requirements

Setting spending limits

Deleting your Payap account

Small Print

*Payap requires a compatible device and operating system.

^To pay with Payap, you’ll need to have a New Zealand bank account that can be linked with Payap through open banking or through a Visa or Mastercard debit card. Mastercard is a trademark of Mastercard International Incorporated. Visa is a trademark owned by Visa International Service Association and used under license.

⁺Your bank’s fees will continue to apply.

Payap Terms of Use apply. Internet access required for Payap. Maintenance sometimes required. Payap is only available in New Zealand for payments between New Zealand bank accounts.

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google LLC.

Small Print

*Payap requires a compatible device and operating system.

⁺Your bank’s fees will continue to apply.

Payap Terms of Use apply. Internet access required for Payap. Maintenance sometimes required. Payap is only available in New Zealand for payments between New Zealand bank accounts.

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google LLC.

Small Print

*Payap requires a compatible device and operating system.

⁺Your bank’s fees will continue to apply.

Payap Terms of Use apply. Internet access required for Payap. Maintenance sometimes required. Payap is only available in New Zealand for payments between New Zealand bank accounts.

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google LLC.