Effective from 7 November 2025

We’re making changes to the Payap Terms of Use to clarify how Payap payments work. 

The changes are: 

• amending how Payap is described in clause 4 to: “Payap is an app on your phone that links to your New Zealand bank accounts…” 

• amending the first bullet point under clause 4 to: “instruct payments, where Payap is enabled.” 

• amending the second bullet point under clause 4 to: “quickly and easily instruct transfers to other New Zealand bank accounts.” 

• removing the third and fourth bullet points under clause 4: “receive payments made to you via Payap” and “manage your money.” 

• amending the fifth bullet point under clause 4 to: “access insights about your payment activity.” 

• removing the words “in itself” from clause 7 so it reads: “Payap is not a means of payment.” 

• clarifying in clause 7 that the intermediary settlement account is held by Bank of New Zealand. 

• replacing “payment initiation services” with “payment instruction services” in clause 9. 

• clarifying in clause 9 that the terms of your bank account provider or debit card issuer are applicable to payments made “by using instructions via Payap.” 

View the current Payap Terms of Use 

For more information, please contact us at hello@payap.com